At Tharu, we are dedicated to ensuring your orders reach you promptly and in excellent condition. Please review our shipping and delivery policy below:
Order Processing and Dispatch Information
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation email with the estimated delivery time
Shipping Information
- We offer standard and expedited shipping options.
- Shipping charges are calculated based on the delivery location, weight, and dimensions of the package. These charges will be displayed at checkout.
Delivery Information
- Standard delivery takes 5-7 business days.
- Expedited delivery options are available at extra cost, with delivery in 2-4 business days.
- Delivery times may vary depending on the shipping destination and unforeseen circumstances such as weather or logistical issues.
- If your order arrives damaged or is lost during transit, please contact our customer service team immediately.
- Provide relevant details and proof (e.g., photos of the damaged package). We will investigate and offer a resolution, which may include a replacement or refund.
- If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, we will contact you to arrange re-delivery. Additional shipping charges may apply.
Bulk Order Information:
- For bulk orders, retailing, rebranbing, resaling or corporate gifting, contact us at shreeeproducts1326@gmail.com/9791499130
- Full payment required before order processing. quality products and exceptional service